ADM 140 SP Form: Language Access Complaint Form Spanish PDF

ADM 140 SP Form – The ADM 140 SP Form, officially titled Formulario de Queja por Falta de Acceso a Servicios en Su Idioma (Complaint Form for Lack of Access to Services in Your Language), is the Spanish-language version of California DMV’s official Language Access Complaint Form.

This free, two-page PDF allows Spanish-speaking residents and limited-English proficient (LEP) individuals to report barriers when the Department of Motor Vehicles fails to provide services in their preferred language. It enforces the Dymally-Alatorre Bilingual Services Act, which guarantees equal access to DMV programs through bilingual staff, interpreters, translated materials, and signage.

The current version is ADM 140 SP (REV 2/2024), uploaded to the official DMV site in February 2025. It remains the most up-to-date Spanish complaint form available directly from dmv.ca.gov.

Why File an ADM 140 SP Language Access Complaint?

California DMV serves millions of non-English speakers every year. If you experienced any of the following issues, the ADM 140 SP Form is your official channel to report it:

  • No bilingual staff available at a DMV office or call center
  • Lack of free interpreter services (in-person or phone)
  • Missing translated forms or written materials in Spanish or other supported languages
  • No signage informing customers about language assistance
  • Any other linguistic barrier preventing access to driver’s license, registration, or vehicle services

Filing the form helps DMV improve language access statewide and holds the agency accountable under state law. All fields are optional, so you can submit with minimal personal information while still triggering a review.

How to Download the ADM 140 SP PDF (Direct Link)?

Official download (100% free and secure):
Download ADM 140 SP Form PDF

The PDF is hosted directly on the California DMV website and is also listed on the main DMV Forms page. No registration or login is required. The file is only 2 pages and prints cleanly on standard letter-size paper.

Tip for SEO and users: Always download from dmv.ca.gov to avoid outdated or unofficial copies.

Step-by-Step Guide: How to Fill Out the ADM 140 SP Form

The form is simple and divided into three clear sections. Here’s exactly what to complete (all labels shown in Spanish with English translation):

Sección 1 – Proceso para Presentar una Queja (Complaint Process)

No fields here — just read the instructions.

Sección 2 – Datos Personales (Personal Information)

  • Nombre / Apellido (First / Last Name)
  • Dirección / Ciudad / Estado / Código Postal (Address / City / State / Zip)
  • Número Telefónico (Phone Number)
  • Correo Electrónico (Email)
  • Forma de Comunicación Preferida (Preferred contact method) — check: Teléfono, Correo, or Correo electrónico

Sección 3 – Datos sobre la Queja (Complaint Details)

  • Fecha del Incidente (Date of incident)
  • Comunicación preferida (How you tried to contact DMV) — check: En persona, Por teléfono, Por correo electrónico, Correspondencia, or Otra
  • ¿En qué idioma necesita ayuda? (Language needed) — checkboxes include Español, plus Armenian, Cantonese, Hindi, Korean, Mandarin, Punjabi, Tagalog, Vietnamese, American Sign Language, and “Otro”
  • Problemas por falta de acceso… (Type of language barrier) — checkboxes: Falta de personal bilingüe, Falta de servicios de intérprete, Falta de formularios/materiales escritos traducidos, Falta de letreros, or Otro
  • Ubicación donde ocurrió el incidente (DMV office address if applicable)
  • Descripción del Incidente (Detailed description — write what happened)

Print, sign if desired (not required), and mail. No online submission option exists.

Where and How to Submit the ADM 140 SP Form?

Mail the completed form to:
Department of Motor Vehicles
Attn: Bilingual Coordinator, Language Access Complaint Form
2415 1st Avenue, MS F115
Sacramento, CA 95818

There is no filing fee or deadline. DMV’s Office of Civil Rights and Resolution reviews every submission.

Questions about the form?
Email: [email protected]
Or write to the same Sacramento address.

Alternative route for written materials or interpreter issues:
If DMV did not respond to a prior request for translated documents or interpreters, you can also file directly with CalHR Bilingual Services Program at (866) 889-3278 (multi-language voicemail) or (916) 324-0970.

California DMV Language Services Policy

Under the Dymally-Alatorre Bilingual Services Act, DMV must provide:

  • Bilingual employees where demand exists
  • Free interpreter services
  • Translated forms and materials in the top languages spoken in California
  • Clear signage about language help

The ADM 140 SP Form is the primary mechanism for customers to report violations and drive continuous improvement.

Frequently Asked Questions (FAQs) About ADM 140 SP

Is the ADM 140 SP Form only for Spanish speakers?
No. While written in Spanish, it supports complaints for any language listed (including ASL).

Do I need to provide my driver’s license number?
No — the form does not ask for it. All personal data is optional.

Can I submit online or by email?
No. The official process requires mailing the paper PDF.

Is my information private?
Yes. DMV follows the California Information Practices Act and Driver’s Privacy Protection Act. Data is used only to improve language services.

Are there versions in other languages?
Yes — English (ADM 140), Tagalog (ADM 140 TAG), and others are available on the DMV forms page.

If you or someone you know faced language barriers at the California DMV, download the ADM 140 SP Form today and help ensure every driver receives equal access in their preferred language. The process is straightforward, confidential, and directly improves services for millions of Californians.

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