ADM 140 ARM Form – The ADM 140 ARM Form is the official Language Access Complaint Form provided by the California Department of Motor Vehicles (DMV) in Armenian. It is specifically designed for individuals who speak Armenian (or have limited English proficiency) and believe the DMV failed to provide adequate language assistance during any interaction with their services.
This form is part of the DMV’s commitment to language access under the Dymally-Alatorre Bilingual Services Act. It allows customers to report issues such as lack of bilingual staff, interpreters, translated materials, or signage about available translation services. The current version is ADM 140 ARM (REV. 2/2024), and the official Armenian PDF is available directly from the DMV website.
Why the ADM 140 ARM Form Matters for Armenian Speakers in California?
California’s DMV serves millions of residents, including a large Armenian-speaking community. When language barriers prevent access to driver’s licenses, vehicle registration, or other essential services, it creates real hardships. The ADM 140 ARM Form gives Armenian speakers a simple, official way to file a complaint so the DMV can investigate and improve services. Filing a complaint helps enforce equal access and can lead to better bilingual support at DMV offices statewide.
Who Should Use the ADM 140 ARM Language Access Complaint Form?
You should use this form if you experienced any of the following at a DMV office, by phone, email, mail, or online:
- No bilingual staff who speak Armenian
- Lack of interpreter services
- No translated forms or materials in Armenian
- No signs informing customers about free oral or written translation services
- Any other communication barrier that prevented you from receiving equal service
The form is free, voluntary, and available exclusively in Armenian for those who prefer to complete it in their primary language.
Direct Download: ADM 140 ARM PDF (Official Armenian Version)
Download the latest ADM 140 ARM Form here:
https://www.dmv.ca.gov/portal/uploads/2025/06/ADM-140-ARM-R2-2024-ASB-WWW-Finalized.pdf
This is the official, finalized PDF hosted on the California DMV website (uploaded June 2025). It is the most current Armenian version available. Always download directly from dmv.ca.gov to ensure you have the latest revision.
Step-by-Step Guide: How to Fill Out the ADM 140 ARM Form
The form is straightforward and only two pages long. Here’s exactly what you need to provide:
- Contact Information – Full name, street address, city, state, ZIP code, phone number, email address, and preferred contact method (phone, mail, or email).
- Incident Details – Date of the incident (month/day/year).
- Method of Contact – In person, phone, email, mail, or other.
- Language Needed – Check “Armenian” (or specify another language if needed).
- Type of Barrier – Check all that apply: lack of bilingual staff, lack of interpreter services, lack of translated forms/materials, lack of signs, or “other.”
- Location – If the incident happened at a DMV office, provide the street address, city, state, and ZIP code.
- Description of Incident – Clearly explain what happened in Armenian. Be as detailed as possible (include names of staff if known, date, time, and office location).
Print clearly or type your answers. No signature is required on the current version.
How and Where to Submit the Completed ADM 140 ARM Form?
Mail the completed form to:
Department of Motor Vehicles
Attn: Bilingual Coordinator, Language Access Complaint Form
2415 1st Avenue, MS F115
Sacramento, CA 95818
There is no online submission option—submission must be by mail. Keep a copy for your records. The DMV’s Office of Civil Rights and Resolution will review your complaint.
What Happens After You File?
The DMV will investigate your complaint and work toward resolution. If the DMV does not adequately address your language access issue, you may escalate the complaint to the California Department of Human Resources (CalHR) Bilingual Services Program by calling (866) 889-3278. This line offers instructions in Armenian and many other languages.
DMV Language Access Policy
Under the Dymally-Alatorre Bilingual Services Act, the California DMV is required to provide equal access to all programs and services for limited-English-proficient (LEP) and non-English-speaking individuals. This includes bilingual personnel, interpreters, translated materials, and clear signage. The ADM 140 series forms (available in English, Armenian, Chinese, Spanish, and other languages) are part of this legal commitment.
Privacy and Legal Protections
All information you provide on the ADM 140 ARM Form is protected under the California Information Practices Act, the California Public Records Act, and the Driver’s Privacy Protection Act. The DMV collects this data only to resolve your complaint and improve language services. Providing your information is voluntary, but it helps the DMV address the issue effectively. You have the right to review and correct your personal information.
Frequently Asked Questions (FAQ)
Is the ADM 140 ARM Form only for Armenian speakers?
No. While this version is in Armenian, the DMV offers the same form (ADM 140) in English and many other languages.
Can I file the complaint online?
No. The form must be printed and mailed.
Is there a deadline to file?
There is no strict deadline, but it is best to file as soon as possible while details are fresh.
Will filing a complaint affect my DMV services?
No. Filing a language access complaint will not impact your driver’s license, registration, or any pending transactions.
Need Help or More Information?
For questions about the form, contact:
DMV Office of Civil Rights and Resolution
Email: [email protected]
Mail: 2415 1st Avenue, MS F115, Sacramento, CA 95818
You can view all available language versions of the ADM 140 form on the official DMV Forms page: https://www.dmv.ca.gov/portal/forms/.
Download and Use the ADM 140 ARM Form Today
If you or someone you know faced language barriers at the California DMV, the ADM 140 ARM Form is your official tool to request change. Download the free Armenian PDF, complete it in your preferred language, and help improve language access services for the entire Armenian community in California.
Direct PDF Download: ADM 140 ARM – Language Access Complaint Form (Armenian)
By using this form, you are exercising your rights under California law and helping the DMV provide better, more inclusive service to all residents.