INF 1164 Form – If you suspect unauthorized access, changes, or improper release of your California DMV records — such as your driver’s license, ID card, or vehicle registration information — the INF 1164 form is the official way to file a complaint. Also known as the Misuse of Record Information Complaint, this free PDF helps California residents protect their privacy under state law.
In this complete guide, you’ll learn exactly what the INF 1164 form is, who should use it, how to fill it out step-by-step, where to mail it, and what happens next. Everything is based on the current official 2024 revision from the California Department of Motor Vehicles.
What Is the INF 1164 Form?
The INF 1164 is the Misuse of Record Information Complaint form issued by the California DMV. It allows individuals to report suspected inappropriate inquiry (unauthorized access), update (adding, changing, or deleting information), or disclosure (release to an unauthorized party) of their DMV-held personal records.
This two-page form is specifically designed for complaints involving:
- Driver’s license or identification card data
- Vehicle or vessel registration records
It is not for reporting computer hacking incidents, identity theft/fraud, or misconduct by occupational licensees (those use different forms like INV 172A).
Purpose of the Misuse of Record Information Complaint (INF 1164)
California law strictly regulates who can access DMV records. The INF 1164 form triggers an official DMV investigation when you believe your information was mishandled by:
- A DMV employee
- Government agencies (law enforcement, courts, tax offices, toll/parking agencies)
- Auto clubs (AAA, CSAA, etc.)
- DMV business partners or electronic lien/title providers
- External entities (insurance companies, banks, attorneys, etc.)
Filing this complaint helps the DMV investigate potential violations and take administrative or criminal action when warranted.
Who Should File an INF 1164 Complaint?
Use the INF 1164 form if:
- You received unexpected mail, calls, or notices that suggest someone accessed your DMV records without permission.
- You discovered unauthorized changes to your vehicle registration or license information.
- A third party improperly released your DMV data.
You must provide as much detail as possible and include photocopies of supporting documents (never originals).
How to Download the Official INF 1164 PDF?
The most current version is INF 1164 (REV. 2/2024). Download it directly from the California DMV here:
Download INF 1164 Form PDF
This is the exact official file hosted on dmv.ca.gov. Always use this link to ensure you have the latest revision.
Step-by-Step: How to Fill Out the INF 1164 Form?
Filling out the form is straightforward. Follow these steps exactly:
- Section 1 – Complainant Information
Enter your full name, driver’s license/ID number, complete residence address, daytime phone number, and email. - Section 2 – Complaint Against
Provide the name of the person or business you suspect, the date(s) of the alleged misuse, their address and phone number, and whether you already contacted them (Yes/No). If yes, note their response. - Section 3 – Explanation of Complaint
Clearly describe what happened. Include specific driver’s license or vehicle plate numbers involved and how you learned of the misuse. Attach photocopies of any supporting documents (police reports, letters, etc.). - Section 4 – Certification
Sign and date the form under penalty of perjury. You acknowledge that the DMV may take only criminal or administrative action and that your information (minus confidential details) may become public.
Tip: Print clearly or type. Incomplete or incorrectly addressed forms will delay processing.
Where to Mail Your Completed INF 1164 Form?
Do not email or fax — the form must be mailed with supporting documents to the exact address based on the type of misuse:
- DMV Employee (any misuse): Investigations Division, Office of Internal Affairs, Mail Station T197, P.O. Box 825389, Sacramento, CA 94232-3890
- Other government entities (update only): Policy Division, Information Policy and Liaison Branch, Mail Station H171, P.O. Box 932345, Sacramento, CA 94232-3450
- Auto Clubs (AAA NCNU, ACSC, CSAA, National Automobile Club): Policy Division, Auto Club Administrator, Mail Station C383, P.O. Box 825393, Sacramento, CA 94232-5393
- Business Partners / ELT / Registration Service Providers: Policy Division, Business Partner Administrator, Mail Station C383, P.O. Box 825393, Sacramento, CA 94232-5393
- All other entities (insurance, banks, attorneys, etc.): Policy Division, Information Policy and Liaison Branch, Mail Station H225, P.O. Box 942890, Sacramento, CA 94290-0890
Choose the correct address from the instructions printed on the form itself.
What Happens After You Submit the INF 1164 Complaint?
The DMV investigates every properly submitted complaint. However:
- Law enforcement inquiries tied to active investigations are not disclosed.
- The DMV can pursue administrative or criminal action against the violator.
- Any civil damages or monetary awards must be pursued by you separately in court.
You will not automatically receive updates unless the DMV contacts you for more information.
Important Notes and Limitations
- All complaints are investigated, but results depend on evidence.
- Your contact information (except name) is redacted before any public release.
- This form does not handle network security breaches or identity theft — use the appropriate DMV fraud channels instead.
Frequently Asked Questions About INF 1164
Can I file the INF 1164 form online?
No. It must be printed, completed, and mailed.
Is the INF 1164 form free?
Yes — completely free from the official DMV website.
How long does it take to process?
The DMV does not publish exact timelines, but providing complete details and correct documentation speeds up review.
What if I’m not sure who misused my information?
Still file the form with all known details. The DMV will investigate.
Protect Your DMV Records Today
The INF 1164 Misuse of Record Information Complaint PDF is your official tool to safeguard California DMV privacy. Download the latest version, complete it carefully, and mail it to the correct address listed on the form.
For the most up-to-date instructions, always refer to the California DMV website. If you suspect broader DMV-related fraud or unlawful activity, explore the DMV’s general complaint resources as well.
Download the official INF 1164 form now and take action to protect your personal records.