PE-703 Form – The PE-703 Form is the official Americans with Disabilities Act Complaint Form issued by the New York State Department of Motor Vehicles (NY DMV). It allows individuals to formally report disability-based discrimination in DMV services, programs, activities, or benefits. Revised in August 2025 (PE-703 8/25), this two-page PDF form ensures compliance with Title II of the Americans with Disabilities Act (ADA).
Purpose of the PE-703 Americans with Disabilities Act Complaint Form
The PE-703 serves as the primary tool for filing an ADA complaint specifically with the NYS DMV. It addresses alleged denials of equal access due to disability in areas such as in-person services at DMV offices, online transactions, vehicle registration, driver licensing, or any other DMV-provided programs. The form helps the agency investigate issues, provide remedies, and improve accessibility. It is part of the DMV’s broader commitment to non-discrimination and reasonable accommodations under federal law.
Who Can File a Complaint Using the PE-703 Form?
Any individual who believes they have experienced disability discrimination by the NY DMV can use the PE-703 Form. This includes people with disabilities (or those acting on their behalf) who faced barriers in:
- Accessing DMV facilities
- Using DMV websites or online services
- Obtaining driver licenses, registrations, or other benefits
The form applies to both ongoing and past incidents. You do not need to be a New York resident to file if the issue involves NY DMV services.
Step-by-Step Guide: How to Complete the PE-703 Form?
Filling out the PE-703 is straightforward. Follow these steps:
- Complainant Information — Provide your full name, home phone, home address, and email address.
- Details of the Claim — Identify the specific state agency, person (name/title), address, and phone involved. Indicate the location(s) and date(s) of the incident and whether the circumstances are continuing.
- Description of the Issue — Clearly describe the alleged denial of services and why you believe it was discriminatory. Include names of any witnesses and attach supporting documents if available.
- Prior Actions — Answer yes/no questions about whether you have filed the complaint elsewhere, hired an attorney, or started legal action.
- Certification — Sign and date the form. Indicate if the ADA Coordinator or the complainant completed it.
Print clearly or type your responses. The form includes a “Reset/Clear” option for convenience.
How to Download the PE-703 PDF?
You can download the official PE-703 Form PDF directly from the NY DMV website at no cost:
Direct Download Link: https://dmv.ny.gov/forms/pe703.pdf
The form is also listed on the DMV Forms and Publications page and the Accessibility Policy page. Always use the latest version (currently PE-703 8/25) to ensure your complaint is processed correctly.
Where and How to Submit Your PE-703 Complaint?
Submit the completed PE-703 Form to the NY DMV ADA Coordinator:
- Mail or deliver to: Tikki Lee, ADA Coordinator
NYS Department of Motor Vehicles
6 Empire State Plaza, Room 528B
Albany, NY 12228
You may also email [email protected] for general accessibility concerns before or after filing. Keep a copy of your completed form and any supporting documents for your records.
Contact Information for NY DMV ADA Coordinator
For questions about the PE-703 or reasonable accommodations, contact:
- ADA Coordinator: Tikki Lee
Phone: (518) 408-9894
Fax: (518) 486-5427
Email: [email protected] - General Accessibility Inquiries: [email protected]
- Office of Diversity, Equity & Inclusion
6 Empire State Plaza, Albany, NY 12228
Contact details are also available on the official PE-701 form.
Related NY DMV ADA Forms You May Need
The PE-703 works together with these official forms:
- PE-701 — Reasonable Accommodation in State Programs and Services Contact Information
- PE-702 — Grievance Procedure under the Americans with Disabilities Act
- PE-704 — Notice under the Americans with Disabilities Act
All forms are available for free download on the NY DMV Accessibility Policy page.
NY DMV Accessibility Policy Overview
The NY DMV is fully committed to ADA compliance. The agency does not discriminate against qualified individuals with disabilities and provides reasonable accommodations to ensure equal access to services, programs, and activities. The DMV regularly tests its website for accessibility using W3C standards and maintains a list of accessible PDF forms for common transactions. Filing a PE-703 complaint is one of the formal steps in the agency’s grievance process.
Common Reasons People File a PE-703 ADA Complaint
Typical complaints include:
- Physical barriers at DMV offices (no ramps, inaccessible counters)
- Lack of auxiliary aids or services (sign language interpreters, large-print forms)
- Digital inaccessibility on the DMV website or online portal
- Denial of modified services due to disability
- Failure to provide timely reasonable accommodations
Frequently Asked Questions (FAQ) about the PE-703 Form
Is the PE-703 Form free?
Yes — the PDF download and submission are completely free.
Can I file anonymously?
No. The form requires your name and contact information so the DMV can investigate and respond.
How long does it take to process a PE-703 complaint?
The DMV follows the grievance timeline in PE-702. You will receive acknowledgment and updates as required by ADA procedures.
Can I file both a PE-703 and a federal ADA complaint?
Yes. Filing with the NY DMV does not prevent you from also filing with the U.S. Department of Justice.
Do I need a lawyer to complete the PE-703?
No. The form is designed for individuals to complete on their own.
Conclusion
The PE-703 Form is your official channel to address ADA violations at the New York DMV and help improve accessibility for everyone. By using this simple, free PDF, you ensure your complaint reaches the right office quickly. Download the latest version today, follow the step-by-step instructions, and submit it to the ADA Coordinator to protect your rights under the Americans with Disabilities Act.
For the most current information, always visit the official NY DMV Accessibility Policy page or download forms directly from dmv.ny.gov. Taking action with the PE-703 helps make DMV services more inclusive for all New Yorkers.