REG 4028 Form – If you’re a California business partner, dealer, service provider, or independent auditor involved in the Business Partner Automation (BPA) Program, the REG 4028 form (full title: Registration Operations Branch Business Partner Automation Program Representative Non-Disclosure Statement) is a mandatory confidentiality document. This guide explains everything you need to know about the REG 4028 PDF, who must complete it, how to fill it out, why it’s required, and where to download the latest official version directly from the California DMV.
What Is the California DMV Business Partner Automation (BPA) Program?
The BPA Program lets qualified private partners process vehicle registration and titling transactions electronically from their own remote locations instead of visiting a DMV office. It streamlines operations for:
- New and used motor vehicle dealers
- Registration services
- Salvage pools
- Dismantlers
All new motor vehicle dealers in California are required to participate in the BPA Program.
There are three partner types:
- First-Line Business Partner — Receives DMV data directly and processes its own transactions.
- First-Line Service Provider — Receives DMV data and transmits it to other authorized partners.
- Second-Line Business Partner — Works through an approved First-Line Service Provider.
Partners can charge reasonable service fees (capped for some licensees) while DMV collects a $6 transaction fee. All fees are handled via Electronic Fund Transfer. Contracts last 36 months and must be renewed.
What Is Form REG 4028 – BPA Program Representative Non-Disclosure Statement?
REG 4028 is the official DMV non-disclosure (NDA) form that representatives of BPA business partners (and independent auditors) must sign. It legally binds them to protect confidential DMV information—especially residence and mailing addresses protected under California Vehicle Code (CVC) §1808.21 and related sections (§1808.47, §1808.45, §1808.46).
A “Representative” is defined on the form as an individual other than an employee who is authorized by a Business Partner to perform a specified business function. Importantly, representatives may not directly process registration transactions for the DMV.
The form ensures that anyone with access to DMV records understands their legal duty to keep information confidential and reports any misuse immediately.
Who Must Complete REG 4028?
You (or your representative) must complete and sign REG 4028 if you are:
- An authorized non-employee representative of a BPA First-Line or Second-Line Business Partner.
- An independent auditor performing required compliance audits for BPA partners (required under California Code of Regulations Title 13, §225.63).
Business owners, managers, and staff who are actual employees typically use other forms (such as REG 4019 for pre-implementation screening). REG 4028 specifically targets external representatives and auditors.
How to Download the Official REG 4028 PDF (Latest Version)?
Direct official download link (California DMV):
Download REG 4028 PDF here
(REV 4/2003 – current version as hosted by DMV)
Always download directly from dmv.ca.gov to ensure you have the most up-to-date form.
Step-by-Step: How to Complete REG 4028?
The form is straightforward and one page. Follow these steps:
- Requester (Business Partner) Section
Fill in: Company name, physical address, mailing address, contact person, and telephone number. - Representative Section
Fill in: Representative’s name/company, physical address, mailing address, contact person, and telephone number. - Read and Acknowledge the Legal Statements
The form references CVC §§1808.21 and 1808.47 and requires you to agree to:- Protect all residence/mailing address information.
- Notify DMV immediately of any misuse or unauthorized disclosure.
- Prevent third-party release of confidential data.
- Certification & Signature
Sign under penalty of perjury. Include: City, County, State, Date, Signature, and Name/Title of Signatory.
Important retention rule:
The completed REG 4028 must be kept at the business partner’s worksite together with a written agreement between the Representative and the Business Partner. Retain both for the life of the agreement plus three years. The documents must be made available to the DMV upon request.
Why Confidentiality Matters in the BPA Program?
DMV records contain sensitive personal information. Breaching confidentiality can result in civil and criminal penalties under CVC §§1808.45 and 1808.46. The REG 4028 form ensures every representative understands these obligations and helps protect California drivers’ privacy while enabling efficient electronic processing.
Related BPA Program Forms & Resources
- REG 4019 – Statement of Personal History (for employees)
- REG 4024 / REG 4023 / REG 4025 – BPA Applications (First-Line & Second-Line)
- REG 5056 – Renewal Application
- Official BPA Program page: dmv.ca.gov BPA Program
For questions, contact the DMV Vehicle Industry Services or the BPA Program Administrator.
Frequently Asked Questions (FAQs)
Q: Is REG 4028 the same as an NDA?
A: Yes—it functions as a legally binding non-disclosure statement specific to the BPA Program.
Q: Do employees need to sign REG 4028?
A: No. It is for non-employee representatives and independent auditors only.
Q: Where do I submit the completed form?
A: You do not mail it to DMV. Keep it at your worksite with the written agreement and make it available during audits.
Q: How long is the form valid?
A: It must be retained for the life of the representative agreement plus three years.
Q: Can I use an older version of the form?
A: Use the current version linked above to ensure compliance.
Stay Compliant with the California DMV BPA Program
Properly completing and retaining the REG 4028 BPA Program Non-Disclosure Statement is a key compliance requirement for anyone granted access to DMV systems through the Business Partner Automation Program. Download the official PDF today and protect both your business and California drivers’ privacy.
Official REG 4028 PDF Download: https://www.dmv.ca.gov/portal/uploads/2025/05/REG-4028-N4-2003-ASB-WWW.pdf
For the latest BPA program details, visit the official California DMV Business Partner Automation Program page. Always refer to primary DMV sources for the most current requirements.